
Ensure Rest+ 2nd Gen is plugged in directly to the socket on the lamp, or has been charged for at least 5h.Open your app and connect to your Rest 2nd Gen right away.Securely plug the Rest 2nd Gen back into a different outlet.Press the button with the two arrows (the Bluetooth connection button) on the bottom of your Rest 2nd Gen for two seconds.Turn Bluetooth back on your phone and ensure you are standing near the Rest 2nd Gen.Unplug your Rest 2nd Gen for at least 5 minutes.Hold your palm down on the Rest 2nd Gen for 3 seconds until it turns off.Being on the newest firmware ensures your device has the latest bug fixes and sometimes might resolve issues that you're experiencing.
#HATCH REST MINI INSTALL#
If you see a firmware update notification when attempting your next connection via the app, please accept the update and let it install to ensure your device is on the latest firmware.Wait one minute - in order for the reset to complete.Press the two outermost buttons on the base of your Rest+ for 10 seconds to power your lamp completely OFF.Insert a paperclip or pin into the hole marked "R" to the left of the power cord (the clock will turn off briefly).Open your app and connect to Rest right away (within 20 seconds).After 5 seconds, release the power button.While holding the power button, insert/release a paperclip into the small reset hole in the base (near "contains FCC ID").

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Having trouble with your device not turning on or staying on? Having trouble getting your device connected? Not to worry! We have included steps below on how you can reset your Hatch device.
